Remaining competitive in the ever-changing world of e-commerce requires a thorough understanding of client behavior and preferences. Presenting “Fairing”, formerly Enquire Labs, a potent instrument created to transform post-purchase surveys and give companies unmatched insights while increasing marketing efficiency.

What is “Fairing”?

Fairing is a post-purchase survey tool that provides actionable consumer insights to enhance your marketing strategies. Formerly known as Enquire Labs, Fairing allows you to deploy a series of questions inside your post-purchase experience, appending each response to your customer’s order data and using the insights across your marketing stack. With Fairing, you can gain more proprietary data on attribution, personalization, CRO, competitive research, and get to know your customers better.

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 Product Overview:

With “Fairing” user-friendly layout and strong capabilities make it a vital tool for companies trying to better understand their customers. A thorough summary of all important information, including clicks, signups, income, pending prizes, paid rewards, and earnings per click, is intended to be provided by the application.

 Why Choose “Fairing”?

With its ability to provide a thorough picture of consumer data, as well as its many features and intuitive design, “Fairing” set itself apart from other survey programmes. Because of its actionable insights, proprietary data, and seamless interfaces, “Fairing” is a popular choice for businesses aiming to enhance their consumer understanding and marketing strategies.

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Features comes with Fairing:

Sure, here’s a well-structured list of features for Fairing Post Purchase Surveys:

1. Easily integrate multiple famous platforms:

• syncs for famous platforms.
• Automatic updating capability for Fairing’s integration.
• Integration with other platforms like google analytics, Dassity, Google Sheets, Flow etc.
• By enabling companies to fully utilize the data from their post-purchase surveys, these platforms improve consumer engagement and provide actionable insights.

CLICK TO INTRGRATE

2. Question Management:

• Duplicate Questions: Ability to duplicate existing questions.
• Split Testing: Allows split testing of questions for better analysis.
• Reorder Responses: Enables reordering of responses, especially useful for attribution questions.
• Facility of custom question along with existing questions.

3. Notifications:

• Integration for notifications to Slack, similar to Type form.

4. Survey Display and Interaction:

• Option to display surveys as pop-ups, similar to SNOCKS website.
• Incorporate images in surveys for visual engagement.
• Also facilitates emailing for surveying.
• Add headlines to your surveys.

5. Language and Translation:

• Translation Functionality: Translate questions into multiple languages.

6. Analytics and Reporting:

• Weekly summary emails to executives with survey changes.
• Role for view-only access to analytics, with PII protection.

CLCIK HERE TO REPORTING

7. Targeted Questioning:

• Target Questions by Customer ID or Order Count: Allows personalized question targeting.
• Target Questions by Product Type or Order Value: Enhances relevancy based on customer behavior.

8. UI Improvements:

• New Side Navigation Bar: Improved UI with a new side navigation (in progress).

9. Question Publication Control:

• Publish/Unpublish Questions: Toggle questions on/off for customer visibility.
• These features collectively enhance the functionality, flexibility, and user experience of Fairing’s Post Purchase Surveys.

10. Powerful API and Integrations:

• Streamline procedures and increase user engagement by utilizing “Fairing’s” robust API and connections with programmers like Triple Whale, Klaviyo, Google Sheets, and more.

Benefits Of Faring To your Company:

Using Fairing, the latest software for post-purchase surveys, can have a lot of advantages for your business. Let’s explore the benefits these features offer, which can help you improve your marketing strategy and gain insightful knowledge about client behavior.

• In-depth understanding of Customer Mindset
• Actionable Insights for Marketing Strategies
• Seamless Integration Enhances Efficiency
• Customer Engagement Amplified
• Personalized Marketing through Targeted Questioning
• Multilingual and Multifaceted Surveys
• Enhanced User Experience and Interface
• Holistic View of Customer Interactions

Conclusion:

In conclusion, Fairing is a useful tool for companies operating in the e-commerce sector. It is a superior option for post-purchase surveys due to its simple integration with Shopify and interoperability with well-known platforms like Google Sheets and Klaviyo. With user-friendly features like tying survey responses to Shopify and pre-built questions, Fairing provides actionable insights and efficient marketing strategies. Its commitment to a seamless user experience is evident in features like question management and rewards. By integrating with leaders like Alloy, Daasity, and Google Analytics 4, Fairing proves to be a smart, user-friendly solution for understanding customer interactions. Choose Fairing for better post-purchase surveys and success in the dynamic e-commerce landscape.