Payments are the moment of truth in every customer journey. Get the setup wrong and you lose sales at the most critical point. This guide covers everything about split payment options for shopify — from account setup to fee minimisation to chargeback handling.
Shopify’s Payment Options
Three tiers of payment processing exist in the Shopify ecosystem:
- Shopify Payments: Shopify’s own processor. No transaction fees beyond credit card processing rates. Integrated with Shop Pay, Apple Pay, Google Pay, and Buy Now Pay Later. Available in US, UK, Canada, Australia, Ireland, Singapore, and many EU countries.
- Third-party gateways: Stripe, PayPal, Braintree, Authorize.net, and 100+ others. Shopify charges an additional 0.5-2% transaction fee on every order (waived with Shopify Payments).
- Manual methods: Bank transfer, cash on delivery, purchase orders. No processing fees but higher fraud risk and more admin work.
Setting Up Split Payment Options for Shopify
- Go to Settings → Payments in Shopify Admin
- If eligible for your country, activate Shopify Payments first — it eliminates transaction fees
- Complete business verification: legal entity name, business address, EIN or company number, bank account details
- Add PayPal as an alternative for customers who prefer it — PayPal Express Checkout is free to add
- Enable Apple Pay and Google Pay (automatic when using Shopify Payments)
- Configure Buy Now Pay Later if relevant for your price point (Klarna, Afterpay, Shop Pay Installments)
- Set up fraud prevention in Settings → Payments → Fraud prevention
- Place a real test order and verify the full checkout flow works, then cancel and refund
Understanding Payment Fees
Every payment method has costs. For split payment options shopify, here is what you actually pay:
- Shopify Payments (US): 2.9% + 30c (Basic), 2.6% + 30c (Shopify), 2.4% + 30c (Advanced)
- PayPal: 2.99% + fixed fee depending on country
- Klarna/Afterpay: 4-6% per transaction — offset by higher AOV and approval rates
- Shopify transaction fee (non-Shopify Payments): 2% (Basic), 1% (Shopify), 0.5% (Advanced)
Switching from Basic to Shopify plan: costs $39 more per month but saves 0.3% per transaction. Break-even point is approximately $13,000/month in transaction volume.
Handling Chargebacks
Every Shopify merchant will face chargebacks. Winning disputes requires documentation:
- Always send tracking confirmation emails with the tracking number
- Keep records of: order details, customer communications, delivery confirmation
- Respond to chargeback notifications within the deadline (typically 10-20 days)
- Submit all evidence through the Shopify admin — do not respond directly to the bank
- Merchants with good documentation win approximately 40-50% of disputed chargebacks
Payout Schedule and Cash Flow
Shopify Payments pays out on a rolling basis:
- US merchants: 2 business days after payment capture
- UK merchants: 3 business days
- Other countries: 3-5 business days
PayPal holds funds differently — funds from new accounts may be held for up to 21 days until you establish a selling history. Plan your cash flow accordingly when first starting out.