Home and Living Stores: How to Get More from Reup Back in Stock PreOrder

Setting up Reup Back on your Shopify store is simpler than most merchants expect. This step-by-step guide walks you through the entire process — from installation to going live — with every decision point explained clearly so you don’t have to guess.

Before You Start: What You Need

Before installing Reup Back, confirm you have:

• An active Shopify store (any plan)
• Admin access to your Shopify dashboard
• 5-15 minutes for initial setup
• A clear goal for what you want the app to do for your store

You don’t need a developer, coding knowledge, or any special preparation. Reup Back installs and configures entirely within your Shopify admin.

Step 1: Install Reup Back from the Shopify App Store

Open the Shopify App Store and search for Reup Back. Click the app listing, review the plan options, and click ‘Install’. You’ll be redirected to your Shopify admin to confirm the installation permissions. These permissions are standard for back in stock apps and are required for the app to function correctly.

Once installed, the app appears in your Shopify admin under Apps in the left sidebar.

Step 2: Complete the Onboarding Setup

When you first open Reup Back, an onboarding checklist guides you through the essential configuration steps. Follow this checklist in order — it’s designed to get you to a functional setup as quickly as possible. Don’t skip steps, as each one builds on the previous.

The onboarding typically covers:

• Configuring ‘notify me’ button on sold-out products
• Configuring automatic restock email alerts
• Configuring sms notifications
• Configuring subscriber waitlist management

Step 3: Configure Your Core Settings

After onboarding, dive into the main settings. The most important settings to configure first are the ones that directly affect how Reup Back works in your store. Take your time here — getting these right from the start prevents headaches later.

Key settings to focus on:

• Automatic restock email alerts: Set this up to match your store’s specific needs.
• SMS notifications: Set this up to match your store’s specific needs.
• Subscriber waitlist management: Set this up to match your store’s specific needs.
• Multiple notification templates: Set this up to match your store’s specific needs.

Step 4: Customise the Customer-Facing Elements

If Reup Back has any elements that your customers see — buttons, messages, banners, or notifications — make sure they match your brand. Use your brand colours, your store’s tone of voice, and keep any text short and clear. A well-branded customer experience increases trust and reduces confusion.

Step 5: Test Before Going Live

Before enabling Reup Back fully, test it thoroughly. Use a test customer account, go through the journey as a customer would, and verify that everything works as expected. Check the mobile view specifically — most of your customers are on phones. Fix any issues before enabling it for all visitors.

Step 6: Enable and Monitor for the First Week

Once testing is complete, enable Reup Back fully. For the first week, check the app’s analytics daily to confirm it’s working as intended. Look for:

• Any errors or unexpected behaviour in the app dashboard
• Customer interactions with the new functionality
• Changes in your store’s key metrics
• Support tickets that might indicate customer confusion

Common Setup Mistakes to Avoid

• Skipping the mobile preview — always test on actual mobile devices
• Setting limits or rules that are too strict and frustrate customers
• Not enabling email notifications during testing — you want to experience the full customer journey
• Installing and forgetting — monitor for the first two weeks to catch any issues early

Pro Tips for Getting the Most Out of Your Setup

Add a waitlist counter (’47 people want this’) to create FOMO Personalise restock emails with the exact product the customer wanted Send restock alerts at your peak email open time (usually 9-11am)

Frequently Asked Questions

Does it send email and SMS alerts?

Yes — both email and SMS notification options are available.

Can I see how many people are waiting for a product?

Yes — the dashboard shows real-time subscriber counts per variant.

When are customers notified?

Automatically when inventory is updated to 1 or more units.

Can I customise the notification email template?

Yes — fully customisable email and SMS templates with your branding.

Does it integrate with Klaviyo?

Yes — syncs subscriber data with Klaviyo for advanced segmentation.