Home and Living Stores: How to Get More from Capti Gallery Image and Video

Setting up Capti Gallery on your Shopify store is simpler than most merchants expect. This step-by-step guide walks you through the entire process — from installation to going live — with every decision point explained clearly so you don’t have to guess.

Before You Start: What You Need

Before installing Capti Gallery, confirm you have:

• An active Shopify store (any plan)
• Admin access to your Shopify dashboard
• 5-15 minutes for initial setup
• A clear goal for what you want the app to do for your store

You don’t need a developer, coding knowledge, or any special preparation. Capti Gallery installs and configures entirely within your Shopify admin.

Step 1: Install Capti Gallery from the Shopify App Store

Open the Shopify App Store and search for Capti Gallery. Click the app listing, review the plan options, and click ‘Install’. You’ll be redirected to your Shopify admin to confirm the installation permissions. These permissions are standard for image gallery apps and are required for the app to function correctly.

Once installed, the app appears in your Shopify admin under Apps in the left sidebar.

Step 2: Complete the Onboarding Setup

When you first open Capti Gallery, an onboarding checklist guides you through the essential configuration steps. Follow this checklist in order — it’s designed to get you to a functional setup as quickly as possible. Don’t skip steps, as each one builds on the previous.

The onboarding typically covers:

• Configuring masonry and grid gallery layouts
• Configuring shoppable image galleries
• Configuring instagram feed integration
• Configuring lightbox zoom

Step 3: Configure Your Core Settings

After onboarding, dive into the main settings. The most important settings to configure first are the ones that directly affect how Capti Gallery works in your store. Take your time here — getting these right from the start prevents headaches later.

Key settings to focus on:

• Shoppable image galleries: Set this up to match your store’s specific needs.
• Instagram feed integration: Set this up to match your store’s specific needs.
• Lightbox zoom: Set this up to match your store’s specific needs.
• Video support in galleries: Set this up to match your store’s specific needs.

Step 4: Customise the Customer-Facing Elements

If Capti Gallery has any elements that your customers see — buttons, messages, banners, or notifications — make sure they match your brand. Use your brand colours, your store’s tone of voice, and keep any text short and clear. A well-branded customer experience increases trust and reduces confusion.

Step 5: Test Before Going Live

Before enabling Capti Gallery fully, test it thoroughly. Use a test customer account, go through the journey as a customer would, and verify that everything works as expected. Check the mobile view specifically — most of your customers are on phones. Fix any issues before enabling it for all visitors.

Step 6: Enable and Monitor for the First Week

Once testing is complete, enable Capti Gallery fully. For the first week, check the app’s analytics daily to confirm it’s working as intended. Look for:

• Any errors or unexpected behaviour in the app dashboard
• Customer interactions with the new functionality
• Changes in your store’s key metrics
• Support tickets that might indicate customer confusion

Common Setup Mistakes to Avoid

• Skipping the mobile preview — always test on actual mobile devices
• Setting limits or rules that are too strict and frustrate customers
• Not enabling email notifications during testing — you want to experience the full customer journey
• Installing and forgetting — monitor for the first two weeks to catch any issues early

Pro Tips for Getting the Most Out of Your Setup

Use shoppable galleries so customers can add items directly from the lookbook Embed your Instagram feed in your homepage gallery for fresh content Add video clips to galleries to show products in motion

Frequently Asked Questions

Can I make gallery images shoppable?

Yes — tag products in gallery images so customers can shop directly.

Does it support Instagram feed integration?

Yes — automatically pull and display your Instagram posts as a gallery.

Will it slow my site down?

Images are lazy-loaded and optimised for speed.

Can I use video in my galleries?

Yes — embed videos alongside photos in any gallery layout.

Is the lightbox mobile-friendly?

Yes — fully responsive with swipe gestures on mobile devices.